If your name or gender has changed since you created your account, you can provide us with one of the following documents to verify this:
Name change:
- marriage certificate
- Two valid ID documents. One with the previous name and one with the new name
- Name change by a tax authority
- Name change survey
Gender change:
- Old and new updated ID card / passport
Please provide us with photos of the documents! For security reasons, we cannot accept scanned versions of your documents.